Walk-in services

Service update

Please note that our Walk-in Service will now close at 7pm and the service has reduced capacity following redeployment of some of our staff to the Covid-19 vaccination programme. Other out-of-hours service are available through your regular GP. For urgent care you can continue to contact 111 or visit casualty services and Royal Sussex County Hospital in case of emergencies.

Apologies for the inconvenience that this may cause but we hope you will understand the need for this important redeployment of our staff. This notice affects our Walk-in Service only and does not affect GP services for our registered patients.

Covid-19 (coronavirus) update

The NHS has put in place measures to ensure the safety of our patients and healthcare team and that our services can continue to deliver care to those needing it during this time.

The Walk in Centre remains open. To protect our patients and staff we advise patients to call the service in advance where possible, but please be assured that we are open to deliver all services at Brighton Station Health Centre including walk-in services and sexual health services.

To reduce the risk of Covid-19 cross transmission, appointments will be carried out over the phone or via video consultation, where appropriate, unless there is a clinical need for you to come into the service. This will help minimise risk while continuing to ensure people get the care and advice they need. The most appropriate type of appointment will be discussed with you when you ring or at reception when you arrive.

To reduce wait times, the walk in service now offers appointments. This also allows us to limit the number of people in the waiting room which also reduces the time you have to wait. Please call the service to arrange an appointment.

On arrival, please wear a face covering and use the hand sanitiser provided. You must declare if you have any known current COVID-19 symptoms (a temperature, new cough, loss of smell or loss of taste) so that you can be directed to the correct treatment room.

Thank you for your understanding and cooperation at this difficult time.

There is no need to be a registered patient with Practice Plus Brighton Station to use our walk-in service, it is available to everyone in Brighton and Hove.

Our Walk-in Centre offers treatment, information and advice for a range of minor illnesses and injuries. It’s open every day 8am-8pm, including bank holidays. For more information on our walk-in services including waiting times and appointments, please call 0333 321 0946.

Please note that the Walk-in Centre may be closed to any new patients presenting if there are already sufficient patients waiting to be seen to 8pm. Patients being turned away will be advised of alternatives.

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