ID verification

As part of the continuous improvements we’re making to your NHS GP practice we’re upgrading our online service.

The new and improved online service from your practice will allow you to:

What do I need to do?

It couldn’t be simpler. To ensure that you are able to access the new online services from your practice or connect to the NHS app, we’ll need to re-verify some of your personal details which we have on our files. To verify your details you’ll need to:

Once you have successfully completed your verification, you’ll be provided with a unique PIN code to access the new online service. To help us keep your data confidential and secure, we’re unable to provide you with access to the new online service without this verification. The new online service will replace the current service offered by your practice.

We hope the improvements we’re making will give you a better experience whenever you need medical advice or care. If you have any queries, please do not hesitate to contact us on 0300 130 3333, 8am-8pm, seven days a week.