This website is run by Practice Plus Group. As many people as possible should be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Level of accessibility

We know some parts of this website are not fully accessible:

• most older PDF documents are not fully accessible to screen reader software
• live video streams do not have captions

What to do if you cannot access parts of this website

If you need information on this website in a different format please contact us and we will consider your request and get back to you in 30 working days.

We’re always looking to improve the accessibility so if you find any problems not listed on this page or think we’re not meeting accessibility requirements do get in touch.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

We are committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons:

• PDFs and Word documents do not meet accessibility standards
• Streaming video do not have captions
• Images for decoration do not have text alternatives
• Some forms are difficult to navigate using a keyboard
• Some navigation elements are difficult to navigate using a keyboard