Feedback

We aim to provide a caring, high quality service and are always pleased to receive your feedback, both positive and negative.

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Your feedback matters – please share your feedback here.


We aim to provide a caring, high quality service and are always pleased to receive your feedback, both positive and negative. However, we recognise that we don’t always get it right.

If the service you received has not met your expectations then we would like to know why. Download the feedback guide and let us know your concern.


Our structured surveys feed back to the NHS Friends and Family scores. You can find out more about the Friends and Family Test including finding scores on the NHS website.

To feedback about your experience with the Registered GP Service you should complete the following form.

To feedback about your experience with the Walk in Service you should complete the following form.

To provide more general feedback you can also complete the form below.


 

 NOTIFICATION OF IMPROVEMENT WORKS - 1st - 15th JUNE 2026

Please note our services will be affected by essential improvement works between 1st – 15th June.

Registered Patients – This will lead to some reduced face to face consultations for our registered patients – with additional telephony consultations provided.

Walk in Service Patients – The walk in service will continue to run as usual however the weekend of 14th & 15th we will require patients to use the entrance door next to the usual one.  On this final weekend we will not have any access to the waiting room – some appointments will be booked as telephony appointments rather than the usual face to face, whilst others will be required to wait outside or return at certain times.  Come to our reception as usual during this time to register for the walk in service.

We would like to apologise for the additional disruption and noise during this period and thank you for your understanding.