Help and advice

NHS Volunteer Responders:

You can submit a live referral for an individual that needs support or an NHS service that requires volunteers providing they meet the referring criteria here or on 0808 196 3382.

Volunteers can provide:

  1. Check in and chat support – short-term telephone support to individuals who are at risk of loneliness as a consequence of self-isolation (note, this is not mental health advice)
  2. Community support – collection of shopping, medication or other essential supplies for someone who is self-isolating, and delivering these supplies to their home
  3. Patient Transport – transport to take patients home who are medically fit for discharge.

Health at home

Health at home – is a webpage that gives them an overview of NHS services that are available, such as how to order repeat prescriptions online and get them delivered.


Public Health England have provided some guidance on looking after mental health and wellbeing during the COVID-19 pandemic

Local councils are working with voluntary sector organisations and local communities to support residents in the response to COVID-19. For more information on what support is available to you and your family in your local area, please click here.

For advice on employment and financial support, please click here.

 Reduced service

Please note that Boots is closed until the 9th October. All services will be delivered from the Walk In Centre, 84-87 Queens Road site during this period. We do apologise for any inconvenience this may cause.